Case Study

Learn about how we helped Code10 Bags streamline their crowdfunding and ecommerce fulfillment

About Code10:

Code10 is a European / Hong Kong backpack brand. They launched on Kickstarter in 2015 and now sell both offline and online in more than 30 countries.

We have provided a range of services to Code10 since their launch, including quality control, Pick&Pack, global fulfillment and bulk shipping.

Company Code10 Bags
Location Hong Kong / Europe
Platforms Kickstarter / Indiegogo / Amazon / Woocommerce
Team Size 3-5 People


Customer Countries


B2C Orders Fulfilled


Monthly Orders


B2C Orders


We managed all of Code10's Kickstarter + Indiegogo campaigns and currently handle all of their Woocommerce and Amazon fulfillment.

Quality Control
Bulk Shipping
B2C Fulfillment
Customer Service
Shipping Optimization:
  • Supplier Management
  • Optimizing packaging for B2C fulfillment
Customer Management:
  • Collecting Campaign Backer Data
  • Address checking, validation
  • Tracking numbers
  • Shipment issues management
  • Pick+Pack
  • Multiple B2B shipments
  • B2C shipments
  • Tracking + Shipment issues

Product Pricing Example:

Code10 Backpack - Code10's first product - a tricky product to ship as it's size meant we had to design packaging that would minimize the volume weight.

  • Product Value: $129
  • USA Tax Rate: 12%
  • Product Weight: 1.8kg

As a high-value product, we also had to ensure products were shipped safely.

USA 3PL Ecommshipping
Bulk Freight (per Pc) $3* $0
Import Taxes $9** $0
Approx Storage p/m $1.2 $0
Local Fulfillment $20 $15
TOTAL $33.2 $15
Compairison of price to ship to a customer in the USA directly vs using a US-based 3PL.
* Based on a shipment of 1000pcs
** Based on approx 15% tax rate

Ecommshipping made a massive difference to our global fulfillment!

Shipping direct from China made a lot of sense for us - the import taxes and costs of fulfilling from our base in Europe would have been huge, not to mention the extra time spent.

With Ecommshipping, fulfillment went from being a massive headache, to something we barely need to think about.

Chris Stammbach

Founder / Operations

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