Case Study
Learn about how we helped Code10 Bags streamline their crowdfunding and ecommerce fulfillment
About Code10:
Code10 is a European / Hong Kong backpack brand. They launched on Kickstarter in 2015 and now sell both offline and online in more than 30 countries.
We have provided a range of services to Code10 since their launch, including quality control, Pick&Pack, global fulfillment and bulk shipping.
| Company | Code10 Bags |
|---|---|
| Location | Hong Kong / Europe |
| Platforms | Kickstarter / Indiegogo / Amazon / Woocommerce |
| Team Size | 3-5 People |
78
Customer Countries
25602
B2C Orders Fulfilled
3000
Monthly Orders
246
B2C Orders
Services:
We managed all of Code10's Kickstarter + Indiegogo campaigns and currently handle all of their Woocommerce and Amazon fulfillment.
Storage
Quality Control
Bulk Shipping
B2C Fulfillment
Customer Service
Shipping Optimization:
- Supplier Management
- Optimizing packaging for B2C fulfillment
Customer Management:
- Collecting Campaign Backer Data
- Address checking, validation
- Tracking numbers
- Shipment issues management
Shipping:
- Pick+Pack
- Multiple B2B shipments
- B2C shipments
- Tracking + Shipment issues
Product Pricing Example:
Code10 Backpack - Code10's first product - a tricky product to ship as it's size meant we had to design packaging that would minimize the volume weight.
- Product Value: $129
- USA Tax Rate: 12%
- Product Weight: 1.8kg
As a high-value product, we also had to ensure products were shipped safely.
| USA 3PL | Ecommshipping | |
|---|---|---|
| Bulk Freight (per Pc) | $3* | $0 |
| Import Taxes | $9** | $0 |
| Approx Storage p/m | $1.2 | $0 |
| Local Fulfillment | $20 | $15 |
| TOTAL | $33.2 | $15 |
* Based on a shipment of 1000pcs
** Based on approx 15% tax rate
Ecommshipping made a massive difference to our global fulfillment!
Shipping direct from China made a lot of sense for us - the import taxes and costs of fulfilling from our base in Europe would have been huge, not to mention the extra time spent.
With Ecommshipping, fulfillment went from being a massive headache, to something we barely need to think about.